Using the housekeeping board

The housekeeping board shows every room's current state at a glance: Clean, Dirty, Inspected, Out of Order (OOO), Out of Service (OOS). Designed for the phone — your cleaner taps a status as they walk the property.

The five states

• Clean (blue) — ready to sell. Default state for every room.
• Dirty (red) — needs housekeeping. Auto-set when a guest checks out.
• Inspected (green) — final sign-off after the clean. Fully ready for the next guest.
• Out of Order (grey) — damaged or unsellable until fixed. Pulls the room out of OTA availability.
• Out of Service (amber) — off the market by choice (refit, deep clean). Also pulls from OTA availability.

The auto-flip on checkout

When you mark a booking as checked out (or it auto-checks-out at the property's check-out time), the room flips from Clean or Inspected straight to Dirty. Your cleaner doesn't have to remember — the board updates the moment the guest is gone.

Rooms already in OOO or OOS aren't auto-flipped (those reflect a pre-existing condition).

The workflow we recommend

1. Guest checks out → room auto-flips to Dirty
2. Cleaner walks in, opens the board, sees Dirty
3. Cleaner cleans → taps Clean when done
4. Front desk inspects → taps Inspected (or skip if you don't do a separate inspection step)
5. Next guest checks in

OOO vs OOS — the difference matters

Both pull the room from OTA availability. The difference is intent:

• OOO = something is wrong and we need to fix it (broken tap, leaky AC). When you flip to OOO, that's a signal to schedule maintenance.
• OOS = the room is intentionally off-market (deep clean week, refit, owner stay). Different operational conversation.

What guests see

Nothing — this board is internal. Guests only see their own booking. If you mark their room OOO they don't get a notification; you handle the move-out conversation yourself.