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Your first day with Ostelflow

What to set up first so you can take a real booking the same day.

Connecting Booking, Airbnb or Expedia

How the channel manager hookup works, what credentials to send us, what happens on each side.

Adding rooms and setting prices

Configure your inventory + nightly rates from the property page.

Extending or shortening a guest's stay

Change check-in / check-out dates without breaking the OTA calendar.

Replying to guests in the inbox

Booking, Airbnb and WhatsApp messages all in one place.

Setting up online check-in

Let guests fill the paperwork from their phone before arrival.

Sharing a door code with your guest

Per-stay access codes in the guest app — works with any smart lock or keypad.

Using the housekeeping board

Clean, Dirty, Inspected, OOO, OOS — how the auto-flips work.

Billing FAQ

Trial, subscription, refunds, cancellation, comp accounts.

Inviting your team

Add front desk, housekeeping and reservations users.

Inviting property owners

Give owners read-only access to their property's statements + occupancy.

Troubleshooting common issues

Channels disconnected, emails not arriving, mobile glitches — common fixes.